There are okay companies. There are good companies. And then there are companies that just astound you in every possible way. Front Sight Firearms Training Institute, the gun training school near Las Vegas, Nevada, is definitely one of those places that fits in the third category. A lot of companies have a great product that is worth the investment, but when it comes to something like their customer service, consumers are pulled away or left feeling unfulfilled. At Front Sight, everything down to the small details is carefully planned and perfected, so that you, as a customer or student, can be enthusiastically satisfied with your total experience, not just one or two parts of it.
Dr. Ignatius Piazza, founder and director of Front Sight, created an exceptional product. He offers top quality gun training courses at affordable prices, so students can learn how to use a gun for self defense, how to protect their families and loved ones and how to escape life threatening situations in the quickest possible manner. Ignatius Piazza also teaches more intensive gun training courses like combat gun training and competitive gun training, so that people that are familiar with guns can further their gun handling skills and really be ready for anything. But besides having the best shotgun training, rifle training, automatic weapons training, handgun training and night gun training courses in the whole world, Front Sight also offers something that many gun training schools out there just do not: a staff that actually tries hard AND cares.
You may hear it a lot. Such and such company has awesome customer service! But do you ever truly believe it until you either see it for yourself or hear real life examples of why they are so wonderful? Let me tell you my first Front Sight staff experience, and then maybe you, as a reader, will begin to understand one of the reasons I love and support Front Sight Firearms Training Institute so much. I had a question regarding something about gun training at Front Sight, so I called. The phone rang ONCE before it was pleasantly answered. The first thing I noticed about Front Sight? I didn’t have to wait while the phone rang seventeen times, and I didn’t have to leave a message. Anyway, the man on the phone was able to immediately put me at ease and feel like I was a long time customer, just in the way he talked. He answered my question thoroughly and easily, and then we hung up. I had another question for the Front Sight guy, so I called back. Let me tell you, Ignatius Piazza really knows how to pick his staff. Again, the man on the other end of the phone was intelligent and responsive. We hung up. I think this process happened two or three more times, because I was definitely that annoying person that kept having questions and concerns, yet every time, the Front Sight guy wowed me with his knowledgeable answers and calming tone of voice. It was obvious he loved working for Ignatius Piazza at Front Sight.
Now let me ask you this. If I had had a poor experience with the guy on the phone, the first voice of Front Sight I had ever heard, would I have the same view of the gun training school overall? Nope. As customers, we know that it is more than just the product that counts. At Front Sight, everything matters, even the small stuff.
Tags: Defensive Handgun Training, Front Sight, Gun Training, Ignatius Piazza, Self Defense, Ultimate Weapons Training, Weapons Training
